Terms of Service

Terms Of Service

Section 1 - Online store terms

By agreeing to these Terms of Service, you affirm that you are either of legal age in your state or province of residence or have obtained the necessary consent from your minor dependents to use this site. It is imperative that you comply with the legal requirements of your jurisdiction, including but not limited to copyright laws, and refrain from using our products for any unlawful or unauthorized purposes.

Section 2 - General conditions

You explicitly agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, including the use of the Service or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

Section 3 - Accuracy, Completeness and Timeliness of Information

This website may contain certain historical information, which, by its nature, is not current and is provided solely for your reference. We reserve the right to modify the contents of this site at any time; however, we are under no obligation to update any information on our site. You acknowledge and agree that it is your responsibility to actively monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Section 5 - Products or Service (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.


Section 6 - Accuracy of Billing and Account Information

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

For more detail, please review our Replacement & Refund Policy.

Section 7 - User comments, Feedback and other submissions


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 8 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Section 9 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Section 10 - Contact Information

Questions about the Terms of Service should be sent to us at

support@petthouse.com.